Frequently Asked Questions

Our logs are delivered and tipped loose. We will call ahead to confirm a suitable delivery time with you. We aim to deliver on dry days and within 7 days of the order.  For new customers we will arrange to meet you to receive the wood. If you are happy to then we can deliver subsequent loads once we know where you like it to be put.

 Mainly it comes from Herefordshire. Some of it even comes from woodlands on our own farm.

 No, only fresh cut timber is sold by weight, seasoned firewood is sold by volume. Seasoned hardwoods will weight approximately 350kg/m3 as a guide. Typical builders bulk bags are 0.7m3 so the wood weighs around 245kg as a comparison, not a ton. 

We don’t believe firewood drying should be forced by heating and releasing unnecessary CO2. Mother nature will do this for us providing we’re patient…. and that’s what we are. The end product is the same. We season our logs in crates in open sided barns to ensure an even amount of air circulates through. Depending on the species 6-12 months is sufficient to ensure it is down below 20% moisture content, the level required for a strong clean burn. That’s why our customers come back… dry seasoned firewood. 

A hardwood Bulk Bag volume of wood will have enough for around 20 fires burning for a few hours each. Occasional users one or two bulk bags will be sufficient for the winter. If you are using your fire every day you will get through a couple of bulk bags month. Most people order based on how large their store is, then top up as needed.  

 Firewood labelled as Ready to Burn has a moisture content of 20% or less. Ready to Burn logs burn more efficiently than unseasoned, green wood and reduce environmental impact. Ready to Burn wood is not only better for your appliance and chimney but will also reduce maintenance and fuel costs.

Generally yes, depending on the time of year. Have a look in the shop section of the website or give us a call to discuss. 

Collection is by appointment only. Please do not arrive without making contact with us first as you may be disappointed. 

Children must stay in the vehicle at all times due  to heavy machinery moving about.
Please remain with your vehicle in the entrance yard by the church and do not enter the working area of the yard. 

We will load your vehicle, but it is your responsibility to ensure the load is adequately fastened and secure, Luggford Logs does not accept any liability for this. 

If you take a pile of jumbled, loose logs and stack them tightly and neatly in your log store, the pile of stacked logs takes up less space than the jumbled pile. In fact it takes up considerably less space.  The Forestry Commission and the Governments regulatory body, Woodfuel, state that one cubic metre of loose logs, when stacked, will take up a volume of approximately 60% to 70% of a cubic metre. 

Why do we sell logs loose? 

When we are handling the logs its efficient for us to use machinery to tip the logs into the delivery truck or bag. If we were to deliver stacked logs they would be much more expensive due to the labour needed.